Managing Performance Training

Get the best from your teams performance

There are many causes of workplace underperformance, but whatever the issue, the effects on the individual concerned, their team and the organisation can be significant if not properly addressed.

Our course is designed to enable participants to accurately identify the root cause and then confidently manage and maintain the required level of performance. The course explores both informal and formal procedures and also covers the support options available for getting people back on the right track.

Course Content

• Identifying and diagnosing poor performance
• “Can’t” vs “won’t” - taking the right approach
• The performance management cycle
• Setting clear expectations around behaviour and performance
• Managing and maintaining performance
• Structuring and providing feedback
• Options for performance management
• Informal procedures and performance improvement plans
• Formal Capability process

Who is it for?

All those with line management responsibility.

Course Duration

One day.

Certification

Delegates will be awarded a NorthgateArinso Employer Services certificate of attendance.

Feedback

"An essential course. Very interesting and informative"

For more information on our Training Courses

Please call 0845 073 0260 or fill in our short enquiry form.