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An Introduction to Management and Leadership Training

Improve the quality of your management

Being a manager is more than just a job title. With it comes a whole range of responsibilities and skills that need to be developed in order to carry out the role successfully. Similarly, leadership is not about position, hierarchy or status. Instead it involves the ability to communicate a vision, align individual aspirations and achieve common goals.

Our course is designed to cover the essential skills, techniques and approaches for managing and leading other people. It is intended to help participants improve the quality of their management and the effectiveness of their leadership style. It also helps them overcome challenging situations they may encounter.

Course Content

  • The difference between managing and leading
  • Roles and responsibilities
  • Action Centred Leadership
  • Managing performance
  • Standards and targets
  • Management styles
  • Motivation
  • Conflict management
  • Providing effective feedback
  • Confronting difficult issues
  • Effective delegation
  • Practical exercise
  • The 5 Practices and 10 Commandments of Leadership

Who is it for?

The course is designed for those new to a management or leadership role and those who would like to refresh their existing skills. 

Course Duration

Two days. 

Certification

Delegates will be awarded a NorthgateArinso Employer Services certificate of attendance.  

 

An Introduction to Management and Leadership

For more information on our Training Courses

Please call 0845 073 0260 or fill in our short enquiry form.