Dealing with Discplinary and Grievance Situations Training

Handling sensitive issues in a calm confident manner

Disciplinary situations can be particularly challenging for organisations to deal with, especially given the penalties that can potentially be imposed by employment tribunals if procedures are found to be unfair.

It is therefore essential that managers are able to deal with these issues in a consistent and fair manner with due consideration for legal requirements.

This course provides the knowledge and practical skills managers need to deal with both informal and formal disciplinary situations. In addition the course also covers handling workplace grievances including the recent changes to legislation on discrimination, victimisation and harassment.

Course Content

Introduction to discipline in the workplace
Conduct vs capability – taking the right approach
Misconduct and gross misconduct
Conducting a disciplinary investigation
Informal disciplinary action
Formal disciplinary action
Appeals
Practical disciplinary scenarios
Grievance situations
Practical grievance scenarios
Discrimination and the 2010 Equality Act
Why it pays to get it right

Who is it for?

This course is designed for managers at every level, and is particularly useful for those who have a responsibility for conducting disciplinary investigations, hearings and appeals.

Course Duration

One day.

Certification

Delegates will be awarded a NorthgateArinso Employer Services certificate of attendance.

Feedback

“A very good day. This has given me much more understanding of dealing with disciplinary situations”

Dealing with Discplinary and Grievance Situations

For more information on our Training Courses

Please call 0845 073 0260 or fill in our short enquiry form.