Business Writing Training

Create the right impression with customers, colleagues and even competitors

There is a growing recognition that good written communication is vitally important in order to create the right impression with customers, colleagues and even competitors.

Unfortunately written communication from many organisations is poor quality, ineffective and sometimes simply lazy.

This practical course will enable participants to write high quality, professional letters and business reports. The techniques covered will also help with the production of all forms of business writing including emails, memos and other internal communications.

Course Content

The importance of good written communication
Advantages and disadvantages of different methods
Improving the effectiveness of writing
Choosing the right words
Avoiding misinterpretation
Active and passive writing
Layout and presentation
Writing styles
Writing letters
Using Plain English
Grammar and punctuation
Structuring and writing business reports

Who is it for?

Anyone who would like to improve the quality and effectiveness of their business writing.

Course Duration

One day.

Certification

Delegates will be awarded a NorthgateArinso Employer Services certificate of attendance.

For more information on our People Skills and Communication Courses.

Please call 0845 073 0260 or fill in our short enquiry form.